Technical support

Superior customer support

Support | OPTIS

Expert Support

Our worldwide staff of optics simulation experts provides responsive technical support on the installation and use of our products.

  • Software updates based on customer feedback and requests
  • Future versions of software with new functionalities
  • OPTIS' online material and light source properties library
  • Technical support hotlines 
  • 24-hour support via e-mail and fax
  • Dedicated user events to discover how to get the most from OPTIS products.

Support Contacts

OPTIS North America

USA, Mexico, Canada

nasupport@optis-world.com - tel +1 248 251 0128


OPTIS Japan

Japan
japansupport@optis-world.com - tel +81 3 6689 0225


OPTIS GmbH

Germany, Austria, Estonia
cesupport@optis-world.com - tel +49 711 - 782385 -10


OPTIS China

China, Taiwan
chinasupport@optis-world.com - tel +86 216 149 8468


OPTIS Europe

France 
europesupport@optis-world.com - tel +33 483 770 485


OPTIS Northern Europe

Denmark, Finland, Ireland, Norway, Sweden, UK
northerneuropesupport@optis-world.com - tel +44 1925 607240


OPTIS Italy

Italy, Spain, Portugal, Turkey
italysupport@optis-world.com - tel +39 011 399 7816


OPTIS India

India
indiasupport@optis-world.com - tel +91 804 969 1100

 

OPTIS Korea

Korea
koreasupport@optis-world.com - tel +82 31 455 5411


OPTIS World

Switzerland
swisssupport@optis-world.com - tel +41 215 526 033

Australia, Greece, Iran, Iraq, Israel, Malaysia, New Zealand, Singapore, South Africa, Vietnam, Thailand
RoWsupport@optis-world.com - tel +41 215 526 033

Belgium, Luxembourg, Netherlands 
beneluxsupport@optis-world.com - tel +41 215 526 033 

Bulgaria, Croatia, Czech Republic, Hungary, Poland, Russia, Slovakia
easteuropesupport@optis-world.com - tel +41 215 526 033

Brazil, Korea
resellersupport@optis-world.com - tel +41 215 526 033