Technical support

Superior customer support

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Expert Support

Our worldwide staff of optics simulation experts provides responsive technical support on the installation and use of our products.

  • Software updates based on customer feedback and requests
  • Future versions of software with new functionalities
  • OPTIS' online material and light source properties library
  • Technical support hotlines 
  • 24-hour support via e-mail and fax
  • Dedicated user events to discover how to get the most from OPTIS products.

Support Contacts

OPTIS North America

USA, Mexico, Canada, Brazil

optisnasupport@ansys.com- tel +1 248 251 0128

OPTIS Japan

Japan
optisjapansupport@ansys.com - tel +81 3 6268 0047

OPTIS Europe

UK, Denmark, Finland, Ireland, Norway, Sweden, Switzerland, Greece, Germany, Austria, Estonia, Belgium, Luxembourg, Netherlands, Bulgaria, Croatia, Czech Republic, Hungary, Poland, Russia, Slovakia, Iran, Iraq, Israel, South Africa 

optiseuropesupport@ansys.com  - tel +44 1925 607240

 

France
optiseuropesupport@ansys.com  - tel +33 130 601 540 

 

Italy, Spain, Portugal, Turkey
optiseuropesupport@ansys.com  - tel +39 011 399 7816

 

OPTIS China

China, Taiwan
optischinasupport@ansys.com - tel +86 216 149 8468

OPTIS India

India, Australia, Singapore, Thailand, Vietman 
optisindiasupport@ansys.com - tel +91 80 6900 1229

OPTIS Korea

Korea
optiskoreasupport@ansys.com - tel +82 31 455 5411